Lifetime generally means for as long as the original purchaser owns and lives in the home where the product was installed. Other ownership, rental, multi-family and commercial situations may have shorter coverage or exclusions.
02
Specific to your product
Glass, finishes, screens, frames and hardware can have different coverage periods—even within one product. The applicable ProVia warranty for your product and purchase governs.
03
A manufacturer’s warranty
ProVia determines whether a claim is covered and the remedy under its terms. This page summarizes that protection; it does not create or expand a Merrifield installation or labor warranty.
Find your product
Coverage at a glance.
These highlights describe eligible original-owner residential coverage. Expand a product for key limits, or open its full warranty card. The edition applicable to your purchase may differ from the copies below.
Windows & vinyl patio doors
Aeris™, Endure™ & Aspect™
Lifetime limited coverage on the basic unit, covered hardware and qualifying Super Spacer® glass.
See coverage details
Basic unit & hardware
Rigid vinyl and factory-applied wood components have lifetime limited coverage against the listed defects; factory-installed jamb extensions are excluded. Moving parts, including balances and locks, have lifetime coverage for covered defects under normal use.
Glass & screens
Qualifying Super Spacer insulated glass has lifetime seal-failure coverage. Glass-breakage coverage applies to manufacturing defects in a properly registered, covered unit and certain household accidents not covered by insurance or within the deductible. Internal-blind units and Garden Windows are excluded from glass-breakage coverage. Screens and FlexScreens have limited coverage for specified manufacturing defects, not tears from misuse.
Shorter component terms
Factory paint on vinyl: 15 years. Interior wood paint/stain: 10 years. Internal blinds: 10 years. Bay/bow frames and roof kits, and Garden Window frames, sashes, hardware and insulated glass: 10 years. Patio handle finish coverage varies by finish, including some 1-year terms.
Transfer
The basic unit warranty can transfer to one subsequent purchaser for their personal residence. Complete the online transfer within 30 days of ownership changing. Do not assume every component’s lifetime coverage transfers.
Lifetime limited coverage on rigid vinyl, covered moving parts and specified screen defects; glass has separate terms.
See coverage details
Lifetime components
Rigid vinyl is covered against the listed chipping, cracking, peeling, pitting, blistering and warping defects while the original purchaser owns and lives in the home. Covered moving parts and specified screen defects also have lifetime terms.
Glass & finishes
Flexible Foam spacer insulated glass has 20-year coverage for specified seal failure that obstructs vision. Glass breakage on those units is covered for 1 year. Applicable interior wood paint/stain has a 10-year term; painted patio handle finish has a 1-year term.
Transfer eligibility
Confirm transfer eligibility and requirements directly with ProVia for your specific ecoLite product. The supplied card is labeled transferable, but its detailed terms do not spell out a transfer procedure or the coverage that transfers.
Lifetime limited coverage on eligible door and sidelite slabs, with separate terms for glass, frames, finishes and accessories.
See coverage details
Basic door & sidelite
Signet fiberglass, Ascent smooth or woodgrain fiberglass, and Legacy 20-gauge steel slabs are covered against shrinking, warping, splitting, cracking and delamination for the eligible owner. Installation, finishing and other conditions apply.
Glass
Qualifying ComforTech Warm Edge Super Spacer glazing has lifetime limited coverage, including seal failure and glass breakage. White internal-blind units have 20-year coverage; colored internal-blind units have 10-year coverage, with no glass-breakage coverage for blind units. Glass without that qualifying glazing has a 10-year term.
Finishes, frames & hardware
Specified Signet factory finishes have 15-year coverage; specified Ascent and Legacy finishes have 10-year coverage. Exterior stain on Full Wood Frame components has a 90-day term. Frame coverage depends on material, cladding and installation: some components have lifetime terms, others 2 or 5 years. Hardware and accessories vary; electronic lock components and certain accessories have shorter terms. Read the card for your exact configuration.
Transfer
The basic door warranty can transfer to one subsequent purchaser for their personal residence if the online transfer is completed within 30 days of ownership changing. Component and finish coverage should be checked separately.
Lifetime limited basic-unit coverage, with specific protection for the baked enamel finish, eligible glass and selected screens.
See coverage details
Finish, glass & screens
The baked enamel finish is covered against flaking, checking, blistering and peeling. InVent retractable screen mechanisms and specified DuraGuard stainless screen defects have lifetime terms. Other listed screening has a 15-year term. Glass-breakage coverage applies to manufacturing defects in a properly registered, covered unit and certain household accidents not covered by insurance or within the deductible.
Hardware & labor
Most other hardware and handle mechanical defects have a 1-year term. Handle finish coverage varies by finish, including lifetime and 10-year terms. Replacement labor is generally the homeowner’s responsibility; for a qualifying defective aluminum storm door unit, ProVia offers the original purchaser a $25 installation credit during the first 3 years.
Transfer
The basic unit warranty can transfer to one subsequent purchaser for their personal residence. Complete the online transfer within 30 days of ownership changing.
Lifetime limited, non-prorated coverage for the eligible original owner, including labor and materials for covered manufacturing defects.
See coverage details
Original-owner coverage
Listed manufacturing defects include peeling, rotting, blistering, rusting, flaking, chipping, cracking, corrosion and termite consumption. Color Keeper anti-fade protection applies only to the original owner, subject to the card’s measured-fade standard and normal-weathering exclusions. ProVia chooses repair, replacement or a refund under the warranty.
Hail is different
Report hail damage to your homeowner’s insurer first. To the extent the damaged product is not covered by insurance, ProVia’s limited hail warranty supplies replacement for the damaged portion. Hail-related labor and other expenses remain the homeowner’s responsibility.
Transfer & special coverage
Eligible transfers receive prorated coverage up to 50 years from the original installation, not a new lifetime term. ProVia must receive the required written transfer notice within 30 days of title transfer. Anti-fade and CedarMAX energy-savings coverage do not transfer. The card also describes a separate, conditional first-year CedarMAX energy-savings benefit.
Claim deadline
All claims under this siding warranty must be reported to ProVia within 60 days of discovering the defect. Allow inspection before repairs begin. Multi-family coverage is prorated; non-residential applications are excluded.
These basic door and sidelite slabs have a 20-year limited warranty—not a lifetime slab warranty.
See coverage details
Door & glass
Eligible slabs are covered against shrinking, warping, splitting, cracking and delamination for 20 years, subject to installation and finishing conditions. Insulated glass has a 10-year term. White internal-blind units have a 20-year term; colored internal-blind units have a 10-year term. Glass breakage is excluded.
Other components
Factory paint finishes and window trim have 5-year terms. Frame coverage varies by material, protection and installation, with some eligible composite/frame components carrying lifetime coverage and others shorter terms. Hardware and accessories also have separate limits. These component benefits do not turn the basic door warranty into a lifetime warranty.
This guide covers the ProVia products listed above. It does not establish warranty coverage for roofing, gutters, garage doors, stone or products from other manufacturers.
Before you need service
Know what is—and isn’t—included.
Keep your purchase contract, installation date, product information and warranty records together. They help identify the correct coverage and support a claim.
The window and door cards generally place replacement installation labor and transportation from the dealer to your home on the homeowner. The storm-door card includes a limited $25 installation credit for qualifying claims in the first 3 years. The vinyl siding warranty is different: covered manufacturing-defect remedies include labor and materials under its terms, but its special hail coverage excludes labor.
What kinds of damage are excluded?
Common exclusions include improper installation, misuse, inadequate maintenance, unauthorized modifications, building movement and certain weather or accident damage. Condensation caused by indoor humidity is not itself a window or door defect. Window and storm-product caulking is maintenance, not a covered component. Specific glass-breakage and siding hail provisions are exceptions with their own conditions; read your product’s card.
Can coverage transfer when I sell my home?
Certain basic window, patio, entry and storm-door unit warranties allow one transfer with an online submission within 30 days. Siding has its own 30-day written-notice requirement and a 50-year prorated schedule measured from original installation. Transfer rights do not necessarily extend to every component or benefit. Confirm the rules for your exact product before the deadline.
Do I need to register?
ProVia encourages registration, and we recommend keeping a copy of the confirmation. The supplied window and door cards say failure to register does not by itself remove your rights if you can reasonably prove the purchase date and installation location. Some benefits, including specified glass-breakage provisions, refer to properly registered units. Ownership transfers have separate notice requirements.
How do I care for my products?
Follow the care instructions in your warranty card. Keep drainage paths and weep holes clear, inspect caulking and weatherstripping, clean and maintain hardware, and address moisture promptly. Use the product-specific cleaning instructions rather than assuming the same cleaners suit every finish.
Start with Merrifield
Have a product concern? Let’s review it together.
Send us your product, a description of the issue and your contact information. We may ask for photos, your installation date, purchase paperwork or product labels to help diagnose the concern and identify the applicable warranty.
Submitting a service request starts a review; coverage and any service costs must be confirmed. For siding, also make sure the claim is reported to ProVia within 60 days of discovering the defect.
About this guide: Prepared from the six ProVia warranty cards linked above and reviewed October 20, 2026. This is a plain-language summary, not the warranty contract. ProVia’s applicable written terms, exclusions, claim procedures and available remedies control; your legal rights may vary by state. Contact us if you need help finding the warranty for an older product or a different model.
