Past customer service

Need help with a previous installation?

If Merrifield Exteriors completed work at your home and something needs attention, submit a service request below and we’ll help route it to the right person.

Replacement windows installed on a stone exterior

For existing customers

Request help with your installation.

This page is for past customers who have a question, concern, or warranty/service item related to a Merrifield Exteriors installation. Complete the form and our team will follow up by phone.

Submit a service request

All fields are required.

Photos may help. We may ask you to send photos of the issue to help us diagnose the problem and determine the next steps. No photos are needed to submit this request.

Installation concern

If something does not look, feel, open, close, seal, drain, or operate the way it should, send us the details.

Warranty question

Have a product or workmanship question after your project? We’ll help you understand the next step.

Project follow-up

Need documentation, product information, or help identifying what was installed? Email us and we’ll look it up.

Let’s get started

Planning another exterior project?

If this is for new windows, doors, roofing, siding, gutters, or garage doors, request a free estimate instead.