Past customer service
Need help with a previous installation?
If Merrifield Exteriors completed work at your home and something needs attention, email our team and we’ll help route it to the right person.
For existing customers
Send service requests to contact@fixindy.com.
This page is for past customers who have a question, concern, or warranty/service item related to a Merrifield Exteriors installation.
What to include in your email
- Your name and project address
- The best phone number to reach you
- Which product needs attention: windows, doors, roofing, siding, gutters, gutter guards, or garage door
- A short description of what you’re noticing
- Photos or a short video, if helpful
Installation concern
If something does not look, feel, open, close, seal, drain, or operate the way it should, send us the details.
Warranty question
Have a product or workmanship question after your project? We’ll help you understand the next step.
Project follow-up
Need documentation, product information, or help identifying what was installed? Email us and we’ll look it up.
Let’s get started
Planning another exterior project?
If this is for new windows, doors, roofing, siding, gutters, or garage doors, request a free estimate instead.